Historical Notes Zhanetta Tsoy was born in Kazakhstan. There, she served as a chief accountant for Marsh & McLennan. In 2001, she took a position at Marsh’s Manhattan offices and moved to Jersey City, New Jersey, with her husband, Vyacheslav, and their young daughter. On September 11, Zhanetta reported for her first day, on the North Tower’s 98th floor. She was 32 years old.