Photo credit: Michael Hnatov
Accession Number: C.2014.159.3
Credit Line: Collection 9/11 Memorial Museum
Plush teddy bear. The bear is white with black features and is holding a small American flag.
By the afternoon of September 11, the New York City Mayor’s Community Assistance Unit had set up a temporary center at a hospital in Manhattan to assist people concerned about loved ones believed to have been at the World Trade Center. The center moved to progressively larger spaces until September 17, when a passenger ship terminal at Pier 94 on the Hudson River was transformed into a family assistance center. Staffed by hundreds of workers from more than 50 agencies, the center provided legal, financial, and mental health services to victims’ relatives. Missing posters and messages to loved ones lined its walls. Donated quilts and teddy bears helped make the environments welcoming and comforting.